Qualtrics now has an Australian presence. Please use Qualtrics Australia for all new work.
Existing work and historical data can still be accessed in Qualtrics USA. You can move old content from Qualtrics USA to Qualtrics Australia. Instructions for moving your content to Qualtrics Australia can be found in this knowlege base article.
Qualtrics is a vendor managed system. Please direct all support requests and queries to Qualtrics. Instructions on how to raise a support request with Qualtrics can be found in this knowlege base article.